Video Consultations

We are introducing online video consultations for our enrolled patients.

You can book online by clicking here.

The current supported browsers are Chrome and Mozilla Firefox. Internet Explorer/Edge is not supported.

If you have booked online, you will receive an email from MyIndici, which will provide you with a link to connect to the video consultation.  Otherwise you can enter from the doctors’ links on this page, at your allocated time. 

We are now able to do ACC and WINZ certificates through video consultations.

This service is currently unavailable to casual or unenrolled patients. If you need a physical examination – you will need to book a face-to-face consultation.


Appropriate Online Video Consultation Options Include:

  1. Off Work Certificates
  2. Travel Medicine or Travel Advice
  3. Sickness Benefit Reviews
  4. ACC Extensions
  5. Long Term Mental Health Reviews
  6. Long Term Condition Reviews
  7. When Physical Examination Is Not Required

What you would need for online video consultations:

  • A smartphone, tablet, laptop or computer that has
    • a camera & microphone
    • and is connected to the internet.


The fees for phone/video appointments is the same as regular face-to-face consultations, they can be found here.

Please note again this service is currently unavailable to casual or unenrolled patients through online video consultations.