Youth Health

Health care for young people aged 16 to 20

Seeking health care isn’t always easy for young people!
Sometimes you don’t want to make a fuss. You might worry about being judged or feeling embarrassed. Sometimes it might feel a bit daunting to make an appointment and get here.

We want our medical centre to make young people feel valued and welcome so here are a few tips if you have been thinking about getting some help from us.

– Privacy: From the age of 16 you are entitled to have your health information kept confidential. For most under 16 year olds we would also maintain confidentiality unless there was a serious threat to your safety or to the safety of somebody else. We do use mobile phones for communication so please check that we have your correct number.

– Appointments: You can make a booking by calling the practice. Be sure to give the receptionist your mobile number as we will send a reminder text to you the evening before your appointment. We do have an online booking service, but you will need to register for this. Our receptionists will be happy to show you how to do this. If you prefer or if you simply have a question, you can email our nurses

– Mental Health: Young people may experience distress and unhappiness in many forms. It is a difficult time of life! If you are struggling, reach out to us for help. We can help sort out what is going on and direct you to the right help.

Here are some other useful links:

Here is a link to a series of videos that explain the different roles of health professionals you maybe referred to by your GP

– Sexual Health: If you are worried that you have an STI it is important to get checked. You can simply drop in to the clinic any time and our nurse will help you with some simple tests that are private and free.
Alternatively, you can access the Auckland Sexual Health Service
If you are worried that you are pregnant or you need contraception please drop in and see our nurse. We can provide you with condoms if you need them.

-Fees: If you have difficulty in accessing money to pay for your visit we can assist. We have some funding that is put aside for under 18 year olds that need financial help to access health care. You can also pay for your consultation through internet banking after your consultation.

-Family: If you are concerned about your young person we would like to know so we can offer support and help. Please email the nurses and they can pass on your concerns to your GP.

Here are some useful links for parents: