General Medical and Preventative Health Care
All of our doctors are affiliated with the Royal New Zealand College of GP’s and can provide a full range of general practice consultations. We allocate 15 minutes for consultations which is generally enough time to deal with one major or two minor issues. If you have a number of complex issues, you will need to book a double appointment. We do our best to run to time but the unpredictable nature of our work means that sometimes there may be a wait.
Personal Health Checks
We recommend that from time to time you should have a personal health check. Early detection of medical problems usually results in better health long term. Please indicate to reception that you require a 30 minute wellness check when you book in. During this time we will talk to you about your lifestyle, review your family medical history and question you on a range of symptoms. You will have a comprehensive examination and in many cases you will have a blood test. We are particularly interested in identifying and treating risk factors for heart disease, stroke and some cancers. People over 50 are encouraged to have a wellness check yearly. It is also worth having at least 2 checks in your 30s and 40’s, particularly if you have a family history of medical problems. Please click on the personal health check questionnaire below, print it, complete it and bring it to your consultation.
Test Results
We encourage you to sign up to level two of our patient portal as this will allow you to see your results. Our doctors check incoming results every day. Unfortunately we are not able to contact everyone regarding their results, and therefore do not routinely do so if they are normal. If you have significant abnormal results we will always endeavour to contact you, hence it is important that you keep all contact phone numbers (and address) up to date. However, if results are of a critical nature, or you have any skin lesions removed, and you don’t hear back from us within a week, you should ring to check your results with one of our nurses. The nurses are not qualified to interpret the results in detail. In some circumstances you may need to make an appointment with your doctor to have your results explained.
Accidents and Wound Care
We are able to provide assistance for most minor injuries, accidents and fractures. We can offer on site x-ray, plastering and orthopaedic specialist review. Our nurses provide telephone advice, work closely with the doctors in all aspects of patient care, and all are trained in wound care management.
Nurse Appointments
We offer a number of nurse led appointments. These include, but are not limited to:
- Diabetes Get Checked visits
- Healthy heart checks. Please book in with Karen for this. You will need to phone and request a blood test prior to your visit.
- Asthma. Many asthmatics put up with poor asthma control. If you use your blue reliever more than twice per week or you find yourself coughing, wheezing or feeling short of breath, you need an asthma review. Please book in to see Karen, our asthma nurse.
- Cervical screening. Karen, Robyn, Preeti, Helen and Laura are the clinics qualified nurse smear takers. Some evening clinics available.
- Stop Smoking Support. If you are thinking about stopping smoking, there are lots of options to help you. Book in to see Karen, our nurse specialist
Our facilities include:
- on-site radiology (x-ray, ultrasound)
- pharmacy
- laboratory (blood tests)
- physiotherapy
- podiatrist
- visiting specialists/midwives
